Shipping policy

Shipping Policy

PackFlow offers two types of products — digital downloads and custom print orders — each with its own delivery process. Here's everything you need to know.

Digital Downloads

Digital files are delivered instantly after purchase via email and your account dashboard. No shipping charges apply. Simply download your files and you're ready to go.

Standard Print Orders

Custom print orders are manufactured to order. Please allow the following timeframes:

  • Production: 7–10 business days
  • Shipping: 3–5 business days (USPS or UPS Ground)
  • Total estimated time: 10–15 business days from order date

Flat rate: $15.00 per order

Free standard shipping on orders of $150 or more (delivery in approximately 5 business days)

Standard shipping is available to the continental United States only.

Rush Production

Need it faster? Rush Production is available at checkout and reduces your production time to 3–5 business days.

  • 32 bags: $50
  • 64 bags: $55
  • 96 bags: $60
  • 128 bags: $65
  • 160 bags: $70
  • 192 bags: $75
  • 256 bags: $85

Formula: $50 base + $5 per additional 32 bags.

Expedited Shipping

Important: Expedited shipping is non-refundable. We guarantee we will ship your order on time; however, once a package is in the carrier's hands, we are not responsible for delays caused by the carrier. You will be asked to acknowledge this at checkout before selecting an expedited option.

Expedited shipping upgrades are available even on orders that qualify for free standard shipping (free shipping applies to standard ground only).

UPS 2-Day Air

  • 32 bags: $50
  • 64 bags: $60
  • 96 bags: $70
  • 128 bags: $80
  • 160 bags: $90

Formula: $50 + $10 per additional 32 bags.

UPS Next Day Air

  • 32 bags: $100
  • 64 bags: $110
  • 96 bags: $120
  • 128 bags: $130
  • 160 bags: $140

Formula: $100 + $10 per additional 32 bags.

Order Tracking

Once your order ships, you'll receive a tracking number via email. Use it to follow your package through the carrier's website.

Questions?

Email: contact@gopackflow.com
Phone: 619-912-8091
Hours: Monday–Friday, 9AM–5PM PT